| Consumer perceived value: The development of a multiple item scale JC Sweeney, GN Soutar Journal of retailing 77 (2), 203-220, 2001 | 7306 | 2001 |
| The role of perceived risk in the quality-value relationship: A study in a retail environment JC Sweeney, GN Soutar, LW Johnson Journal of retailing 75 (1), 77-105, 1999 | 2390 | 1999 |
| Health care customer value cocreation practice styles JR McColl-Kennedy, SL Vargo, TS Dagger, JC Sweeney, Y Kasteren Journal of service research 15 (4), 370-389, 2012 | 1057 | 2012 |
| A hierarchical model of health service quality: scale development and investigation of an integrated model TS Dagger, JC Sweeney, LW Johnson Journal of service research 10 (2), 123-142, 2007 | 914 | 2007 |
| Factors influencing word of mouth effectiveness: receiver perspectives JC Sweeney, GN Soutar, T Mazzarol European journal of marketing, 2008 | 730 | 2008 |
| The effects of brand credibility on customer loyalty J Sweeney, J Swait Journal of retailing and consumer services 15 (3), 179-193, 2008 | 582 | 2008 |
| Retail service quality and perceived value: A comparison of two models JC Sweeney, GN Soutar, LW Johnson Journal of retailing and Consumer Services 4 (1), 39-48, 1997 | 578 | 1997 |
| Conceptualizing word‐of‐mouth activity, triggers and conditions: an exploratory study T Mazzarol, JC Sweeney, GN Soutar European Journal of Marketing, 2007 | 564 | 2007 |
| Cognitive dissonance after purchase: A multidimensional scale JC Sweeney, D Hausknecht, GN Soutar Psychology & Marketing 17 (5), 369-385, 2000 | 390 | 2000 |
| The role of cognitions and emotions in the music‐approach‐avoidance behavior relationship JC Sweeney, F Wyber Journal of services marketing, 2002 | 385 | 2002 |
| Customer effort in value cocreation activities: Improving quality of life and behavioral intentions of health care customers JC Sweeney, TS Danaher, JR McColl-Kennedy Journal of Service Research 18 (3), 318-335, 2015 | 351 | 2015 |
| Word of mouth: measuring the power of individual messages JC Sweeney, GN Soutar, T Mazzarol European Journal of Marketing, 2012 | 339 | 2012 |
| The effect of service evaluations on behavioral intentions and quality of life TS Dagger, JC Sweeney Journal of service research 9 (1), 3-18, 2006 | 318 | 2006 |
| Perceived value and its impact on choice behavior in a retail setting J Swait, JC Sweeney Journal of Retailing and Consumer Services 7 (2), 77-88, 2000 | 292 | 2000 |
| The effect of knowledge types on consumer‐perceived risk and adoption of genetically modified foods D Klerck, JC Sweeney Psychology & Marketing 24 (2), 171-193, 2007 | 290 | 2007 |
| Reconceptualizing professional service firm innovation capability: Scale development SJ Hogan, GN Soutar, JR McColl-Kennedy, JC Sweeney Industrial marketing management 40 (8), 1264-1273, 2011 | 269 | 2011 |
| Customer empowerment and relationship outcomes in healthcare consultations R Ouschan, J Sweeney, L Johnson European Journal of Marketing, 2006 | 268 | 2006 |
| Brand personality: Exploring the potential to move from factor analytical to circumplex models JC Sweeney, C Brandon Psychology & Marketing 23 (8), 639-663, 2006 | 263 | 2006 |
| Service quality attribute weights: how do novice and longer-term customers construct service quality perceptions? TS Dagger, JC Sweeney Journal of service research 10 (1), 22-42, 2007 | 259 | 2007 |
| Factors enhancing word-of-mouth influence: positive and negative service-related messages J Sweeney, G Soutar, T Mazzarol European Journal of Marketing, 2014 | 253 | 2014 |
Geoffrey SoutarEmeritus Professor of Marketing, University of Western AustraliaVerified email at uwa.edu.au
