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Sheau Fen (Crystal) Yap
Sheau Fen (Crystal) Yap
Associate Professor
Verified email at aut.ac.nz
Title
Cited by
Cited by
Year
Service Quality and Customer Satisfaction: Antecedents Of Customer’s Re-Patronage Intentions
K LIAN
Sunway Academic Journal 4, 60, 2005
3612005
Corporate branding, emotional attachment and brand loyalty: The case of luxury fashion branding
JT So, A Parsons, SF Yap
Journal of Fashion Marketing and Management 17 (4), 403-423, 2013
317*2013
Home sharing in marketing and tourism at a tipping point: What do we know, how do we know, and where should we be heading?
WM Lim, SF Yap, M Makkar
Journal of business research 122, 534-566, 2021
2752021
Store brand proneness: Effects of perceived risks, quality and familiarity
Y Sheau-Fen, L Sun-May, W Yu-Ghee
Australasian Marketing Journal (AMJ) 20 (1), 48-58, 2012
1592012
Coping with crisis: The paradox of technology and consumer vulnerability
SF Yap, Y Xu, LP Tan
International Journal of Consumer Studies 45 (6), 1239-1257, 2021
1152021
How does the theory of consumption values contribute to place identity and sustainable consumption?
CKC Lee, DS Levy, CSF Yap
International journal of consumer studies 39 (6), 597-607, 2015
1142015
An extended model of theory of planned behaviour in predicting exercise intention
YS Fen, NA Sabaruddin
Canadian Center of Science and Education 1 (4), 2008
902008
Emotional experiences behind the pursuit of inconspicuous luxury
M Makkar, SF Yap
Journal of Retailing and Consumer Services 44, 222-234, 2018
862018
Network externalities and the perception of innovation characteristics: mobile banking
SY Ewe, SF Yap, CKC Lee
Marketing Intelligence & Planning 33 (4), 592-611, 2015
772015
The anatomy of the inconspicuous luxury fashion experience
M Makkar, SF Yap
Journal of Fashion Marketing and Management: An International Journal 22 (1 …, 2018
682018
Consumer attitudes toward dietary supplements consumption: Implications for pharmaceutical marketing
N Azila Mohd Noor, SF Yap, KH Liew, E Rajah
International Journal of Pharmaceutical and Healthcare Marketing 8 (1), 6-26, 2014
532014
Integrating functional, social, and psychological determinants to explain online social networking usage
SF Yap, SS Gaur
Behaviour & Information Technology 35 (3), 166-183, 2016
442016
Leveraging the power of online social networks: a contingency approach
S Fen Crystal Yap, C Kwai Choi Lee
Marketing Intelligence & Planning 32 (3), 345-374, 2014
422014
Who is talking, who is listening? Service recovery through online customer-to-customer interactions
Y Xu, SFC Yap, KF Hyde
Marketing Intelligence & Planning 34 (3), 2016
402016
Place identity and sustainable consumption: Implications for social marketing
CKC Lee, CSF Yap, DS Levy
Journal of strategic marketing 24 (7), 578-593, 2016
382016
Consumer dissonance in the context of online consumer behavior: A review and research agenda
SF Yap, SS Gaur
Journal of Internet Commerce 13 (2), 116-137, 2014
362014
Low literacy, policy and consumer vulnerability: Are we really doing enough?
CR Stewart, SF Yap
International Journal of Consumer Studies 44 (4), 343-352, 2020
272020
Does personality matter in exercise participation?
SF Yap, CKC Lee
Journal of Consumer Behaviour 12 (5), 401-411, 2013
262013
Consumption coping and life transitions: An integrative review
SF Yap, S Kapitan
Australasian Marketing Journal 25 (3), 194-205, 2017
232017
Promoting preventive health behaviour among young Malaysian consumers: Toward an integrated conceptual framework
SF Yap, NAM Noor, R Marshall, KH Liew
Australasian Marketing Journal (AMJ) 22 (3), 268-278, 2014
232014
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