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Gary Klein
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Measuring information system service quality: SERVQUAL from the other side
JJ Jiang, G Klein, CL Carr
MIS quarterly, 145-166, 2002
7742002
User resistance and strategies for promoting acceptance across system types
JJ Jiang, WA Muhanna, G Klein
Information & Management 37 (1), 25-36, 2000
4182000
An exploration of the relationship between software development process maturity and project performance
JJ Jiang, G Klein, HG Hwang, J Huang, SY Hung
Information & Management 41 (3), 279-288, 2004
4062004
Supervisor support and career anchor impact on the career satisfaction of the entry-level information systems professional
JJ Jiang, G Klein
Journal of management information systems 16 (3), 219-240, 1999
3771999
A note on SERVQUAL reliability and validity in information system service quality measurement
JJ Jiang, G Klein, SM Crampton
Decision Sciences 31 (3), 725-744, 2000
3522000
Improving enterprise resource planning (ERP) fit to organizational process through knowledge transfer
ETG Wang, CCL Lin, JJ Jiang, G Klein
International journal of information management 27 (3), 200-212, 2007
3092007
Software development risks to project effectiveness
J Jiang, G Klein
Journal of Systems and Software 52 (1), 3-10, 2000
2902000
E-commerce user behavior model: an empirical study
JJ Jiang, MK Hsu, G Klein, B Lin
Human Systems Management 19 (4), 265-276, 2000
2572000
Ranking of system implementation success factors
JJ Jiang, G Klein, J Balloun
Project Management Journal 27, 49-53, 1996
2411996
The consistency among facilitating factors and ERP implementation success: A holistic view of fit
ETG Wang, SP Shih, JJ Jiang, G Klein
Journal of Systems and Software 81 (9), 1609-1621, 2008
2342008
Risks to different aspects of system success
JJ Jiang, G Klein
Information & Management 36 (5), 263-272, 1999
2301999
ERP misfit: country of origin and organizational factors
ETG Wang, G Klein, JJ Jiang
Journal of Management Information Systems 23 (1), 263-292, 2006
1862006
IT support in manufacturing firms for a knowledge management dynamic capability link to performance
E Wang, G Klein, JJ Jiang
International journal of production research 45 (11), 2419-2434, 2007
1852007
Project selection criteria by strategic orientation
JJ Jiang, G Klein
Information & Management 36 (2), 63-75, 1999
1831999
A discrepancy model of information system personnel turnover
JJ Jiang, G Klein
Journal of Management Information Systems 19 (2), 249-272, 2002
1792002
Perceived career incentives and intent to leave
MK Hsu, JJ Jiang, G Klein, Z Tang
Information & Management 40 (5), 361-369, 2003
1652003
Information system success as impacted by risks and development strategies
JJ Jiang, G Klein, R Discenza
IEEE transactions on Engineering Management 48 (1), 46-55, 2001
1512001
The impacts of job characteristics on is employee satisfaction: a comparison between permanent and temporary employees
SD Galup, G Klein, JJ Jiang
Journal of Computer Information Systems 48 (4), 58-68, 2008
1502008
Software quality and IS project performance improvements from software development process maturity and IS implementation strategies
GH Subramanian, JJ Jiang, G Klein
Journal of Systems and Software 80 (4), 616-627, 2007
1502007
User and developer common knowledge: Effect on the success of information system development projects
D Tesch, MG Sobol, G Klein, JJ Jiang
International Journal of Project Management 27 (7), 657-664, 2009
1482009
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