Marianna Sigala
Title
Cited by
Cited by
Year
Smart tourism: foundations and developments
U Gretzel, M Sigala, Z Xiang, C Koo
Electronic Markets 25 (3), 179-188, 2015
9932015
Social media in travel, tourism and hospitality: Theory, practice and cases
M Sigala, E Christou, U Gretzel
Ashgate Publishing, Ltd., 2012
5262012
Integrating customer relationship management in hotel operations: managerial and operational implications
M Sigala
International Journal of Hospitality Management 24 (3), 391-413, 2005
3612005
A supply chain management approach for investigating the role of tour operators on sustainable tourism: the case of TUI
M Sigala
Journal of cleaner production 16 (15), 1589-1599, 2008
2542008
Knowledge management, social media and employee creativity
M Sigala, K Chalkiti
International Journal of Hospitality Management 45, 44-58, 2015
2432015
Collaborative commerce in tourism: implications for research and industry
M Sigala
Current Issues in Tourism 20 (4), 346-355, 2017
2302017
International cultural tourism: Management, implications and cases
D Leslie, M Sigala
Routledge, 2005
2022005
The information and communication technologies productivity impact on the UK hotel sector
M Sigala
International journal of operations & production management, 2003
2002003
The evolution of internet pedagogy: Benefits for tourism and hospitality education
M Sigala
Journal of Hospitality, Leisure, Sport and Tourism Education 1 (2), 29-45, 2002
1862002
Integrating Web 2.0 in e-learning environments: A socio-technical approach
M Sigala
International journal of knowledge and learning 3 (6), 628-648, 2007
1832007
eCRM 2.0 applications and trends: The use and perceptions of Greek tourism firms of social networks and intelligence
M Sigala
Computers in Human Behavior 27 (2), 655-661, 2011
1802011
Social networks and customer involvement in new service development (NSD)
M Sigala
International Journal of Contemporary Hospitality Management, 2012
1762012
Using data envelopment analysis for measuring and benchmarking productivity in the hotel sector
M Sigala
Journal of travel & tourism marketing 16 (2-3), 39-60, 2004
1722004
Trends and issues in tourism and hospitality higher education: Visioning the future
M Sigala, T Baum
Tourism and hospitality research 4 (4), 367-376, 2003
1702003
Tourism and COVID-19: Impacts and implications for advancing and resetting industry and research
M Sigala
Journal of business research 117, 312-321, 2020
1562020
E-service quality and Web 2.0: expanding quality models to include customer participation and inter-customer support
M Sigala
The Service Industries Journal 29 (10), 1341-1358, 2009
1532009
Staff turnover in the Greek tourism industry
K Chalkiti, M Sigala
International journal of contemporary hospitality management, 2010
1432010
Mass customisation implementation models and customer value in mobile phones services
M Sigala, E Christou
Managing Service Quality: An International Journal, 2006
1422006
ICT paradox lost? A stepwise DEA methodology to evaluate technology investments in tourism settings
M Sigala, D Airey, P Jones, A Lockwood
Journal of Travel Research 43 (2), 180-192, 2004
1392004
The tourism entrepreneur: The overlooked player in tourism development studies
KY Koh, TS Hatten
International Journal of Hospitality & Tourism Administration 3 (1), 21-48, 2002
1372002
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