| Smart tourism: foundations and developments U Gretzel, M Sigala, Z Xiang, C Koo Electronic Markets 25 (3), 179-188, 2015 | 1053 | 2015 |
| Social media in travel, tourism and hospitality: Theory, practice and cases M Sigala, E Christou, U Gretzel Ashgate Publishing, Ltd., 2012 | 547 | 2012 |
| Integrating customer relationship management in hotel operations: managerial and operational implications M Sigala International Journal of Hospitality Management 24 (3), 391-413, 2005 | 365 | 2005 |
| A supply chain management approach for investigating the role of tour operators on sustainable tourism: the case of TUI M Sigala Journal of cleaner production 16 (15), 1589-1599, 2008 | 264 | 2008 |
| Knowledge management, social media and employee creativity M Sigala, K Chalkiti International Journal of Hospitality Management 45, 44-58, 2015 | 255 | 2015 |
| Tourism and COVID-19: Impacts and implications for advancing and resetting industry and research M Sigala Journal of business research 117, 312-321, 2020 | 252 | 2020 |
| Collaborative commerce in tourism: implications for research and industry M Sigala Current Issues in Tourism 20 (4), 346-355, 2017 | 233 | 2017 |
| The information and communication technologies productivity impact on the UK hotel sector M Sigala International journal of operations & production management, 2003 | 206 | 2003 |
| International cultural tourism: Management, implications and cases D Leslie, M Sigala Routledge, 2005 | 205 | 2005 |
| The evolution of internet pedagogy: Benefits for tourism and hospitality education M Sigala Journal of Hospitality, Leisure, Sport and Tourism Education 1 (2), 29-45, 2002 | 189 | 2002 |
| eCRM 2.0 applications and trends: The use and perceptions of Greek tourism firms of social networks and intelligence M Sigala Computers in Human Behavior 27 (2), 655-661, 2011 | 186 | 2011 |
| Integrating Web 2.0 in e-learning environments: A socio-technical approach M Sigala International journal of knowledge and learning 3 (6), 628-648, 2007 | 184 | 2007 |
| Using data envelopment analysis for measuring and benchmarking productivity in the hotel sector M Sigala Journal of travel & tourism marketing 16 (2-3), 39-60, 2004 | 180 | 2004 |
| Social networks and customer involvement in new service development (NSD) M Sigala International Journal of Contemporary Hospitality Management, 2012 | 179 | 2012 |
| Trends and issues in tourism and hospitality higher education: Visioning the future M Sigala, T Baum Tourism and hospitality research 4 (4), 367-376, 2003 | 173 | 2003 |
| E-service quality and Web 2.0: expanding quality models to include customer participation and inter-customer support M Sigala The Service Industries Journal 29 (10), 1341-1358, 2009 | 159 | 2009 |
| The application and impact of gamification funware on trip planning and experiences: the case of TripAdvisor’s funware M Sigala Electronic markets 25 (3), 189-209, 2015 | 147 | 2015 |
| Customer engagement in a big data world W Kunz, L Aksoy, Y Bart, K Heinonen, S Kabadayi, FV Ordenes, M Sigala, ... Journal of Services Marketing, 2017 | 144 | 2017 |
| Staff turnover in the Greek tourism industry K Chalkiti, M Sigala International journal of contemporary hospitality management, 2010 | 144 | 2010 |
| Mass customisation implementation models and customer value in mobile phones services M Sigala, E Christou Managing Service Quality: An International Journal, 2006 | 143 | 2006 |
Evangelos ChristouProfessor of Tourism Marketing, International Hellenic UniversityVerified email at ihu.gr
