| Tourism and COVID-19: Impacts and implications for advancing and resetting industry and research M Sigala Journal of business research 117, 312-321, 2020 | 2825 | 2020 |
| Smart tourism: foundations and developments U Gretzel, M Sigala, Z Xiang, C Koo Electronic markets 25, 179-188, 2015 | 2721 | 2015 |
| Metaverse beyond the hype: Multidisciplinary perspectives on emerging challenges, opportunities, and agenda for research, practice and policy YK Dwivedi, L Hughes, AM Baabdullah, S Ribeiro-Navarrete, ... International journal of information management 66, 102542, 2022 | 2055 | 2022 |
| Social media in travel, tourism and hospitality: Theory, practice and cases M Sigala, E Christou, U Gretzel Ashgate Publishing, Ltd., 2012 | 850 | 2012 |
| Metaverse marketing: How the metaverse will shape the future of consumer research and practice YK Dwivedi, L Hughes, Y Wang, AA Alalwan, SJ Ahn, J Balakrishnan, ... Psychology & Marketing 40 (4), 750-776, 2023 | 547 | 2023 |
| Integrating customer relationship management in hotel operations: managerial and operational implications M Sigala International Journal of Hospitality Management 24 (3), 391-413, 2005 | 472 | 2005 |
| Knowledge management, social media and employee creativity M Sigala, K Chalkiti International Journal of Hospitality Management 45, 44-58, 2015 | 457 | 2015 |
| Collaborative commerce in tourism: implications for research and industry M Sigala Current issues in Tourism 20 (4), 346-355, 2017 | 424 | 2017 |
| Progress on robotics in hospitality and tourism: a review of the literature S Ivanov, U Gretzel, K Berezina, M Sigala, C Webster Journal of Hospitality and Tourism Technology 10 (4), 489-521, 2019 | 413 | 2019 |
| New technologies in tourism: From multi-disciplinary to anti-disciplinary advances and trajectories M Sigala Tourism management perspectives 25, 151-155, 2018 | 404 | 2018 |
| A supply chain management approach for investigating the role of tour operators on sustainable tourism: the case of TUI M Sigala Journal of cleaner production 16 (15), 1589-1599, 2008 | 367 | 2008 |
| Customer engagement in a big data world W Kunz, L Aksoy, Y Bart, K Heinonen, S Kabadayi, FV Ordenes, M Sigala, ... Journal of Services Marketing 31 (2), 161-171, 2017 | 355 | 2017 |
| Shaping the metaverse into reality: a holistic multidisciplinary understanding of opportunities, challenges, and avenues for future investigation A Koohang, JH Nord, KB Ooi, GWH Tan, M Al-Emran, ECX Aw, ... Journal of Computer Information Systems 63 (3), 735-765, 2023 | 346 | 2023 |
| Social value creation through tourism enterprise L Altinay, M Sigala, V Waligo Tourism Management 54, 404-417, 2016 | 274 | 2016 |
| The application and impact of gamification funware on trip planning and experiences: the case of TripAdvisor’s funware M Sigala Electronic markets 25, 189-209, 2015 | 268 | 2015 |
| The information and communication technologies productivity impact on the UK hotel sector M Sigala International journal of operations & production management 23 (10), 1224-1245, 2003 | 254 | 2003 |
| International cultural tourism: Management, implications and cases D Leslie, M Sigala Routledge, 2005 | 248 | 2005 |
| eCRM 2.0 applications and trends: The use and perceptions of Greek tourism firms of social networks and intelligence M Sigala Computers in Human Behavior 27 (2), 655-661, 2011 | 244 | 2011 |
| The evolution of internet pedagogy: Benefits for tourism and hospitality education. M Sigala Journal of Hospitality, Leisure, Sport & Tourism Education (Oxford Brookes …, 2002 | 235 | 2002 |
| Social networks and customer involvement in new service development (NSD) The case of www. mystarbucksidea. com M Sigala International Journal of Contemporary Hospitality Management 24 (7), 966-990, 2012 | 231 | 2012 |
Evangelos ChristouProfessor of Tourism Marketing, International Hellenic UniversityVerified email at ihu.gr
