| Understanding trust and perceived usefulness in the consumer acceptance of an e-service: A longitudinal investigation J Mou, DH Shin, J Cohen Behaviour & Information Technology 36 (2), 125-139, 2017 | 281 | 2017 |
| Trust and risk in consumer acceptance of e-services J Mou, DH Shin, JF Cohen Electronic Commerce Research 17 (2), 255-288, 2017 | 256 | 2017 |
| Will artificial intelligence replace human customer service? The impact of communication quality and privacy risks on adoption intention M Song, X Xing, Y Duan, J Cohen, J Mou Journal of Retailing and Consumer Services 66, 102900, 2022 | 229 | 2022 |
| Knowledge management capabilities and firm performance: A test of universalistic, contingency and complementarity perspectives JF Cohen, K Olsen Expert Systems with Applications 42 (3), 1178-1188, 2015 | 225 | 2015 |
| Human vs. AI: Understanding the impact of anthropomorphism on consumer response to chatbots from the perspective of trust and relationship norms X Cheng, X Zhang, J Cohen, J Mou Information Processing & Management 59 (3), 102940, 2022 | 214 | 2022 |
| Understanding consumer intentions toward cross-border m-commerce usage: A psychological distance and commitment-trust perspective Y Cui, J Mou, J Cohen, Y Liu, K Kurcz Electronic Commerce Research and Applications 39, 100920, 2020 | 139 | 2020 |
| Health beliefs and the valence framework in health information seeking behaviors J Mou, DH Shin, J Cohen Information Technology & People 29 (4), 876-900, 2016 | 137 | 2016 |
| An importance-performance analysis of hospital information system attributes: A nurses' perspective JF Cohen, E Coleman, MJ Kangethe International Journal of Medical Informatics 86, 82-90, 2016 | 133 | 2016 |
| Understanding information system success model and valence framework in sellers’ acceptance of cross-border e-commerce: a sequential multi-method approach Y Cui, J Mou, J Cohen, Y Liu Electronic Commerce Research 19 (4), 885-914, 2019 | 130 | 2019 |
| The impacts of complementary information technology resources on the service-profit chain and competitive performance of South African hospitality firms JF Cohen, K Olsen International Journal of Hospitality Management 34, 245-254, 2013 | 125 | 2013 |
| International buyers’ repurchase intentions in a Chinese cross-border e-commerce platform J Mou, J Cohen, Y Dou, B Zhang Internet Research 30 (2), 403-437, 2019 | 112* | 2019 |
| South African physicians’ acceptance of e-prescribing technology: an empirical test of a modified UTAUT model J Cohen, JM Bancilhon, M Jones South African Computer Journal 50, 43-54, 2013 | 104 | 2013 |
| A Test of Protection Motivation Theory in the Information Security Literature: A Meta-Analytic Structural Equation Modeling Approach J Mou, J Cohen, A Bhattacherjee Journal of the Association for Information Systems, 2022 | 81 | 2022 |
| Agile systems development and stakeholder satisfaction: a South African empirical study C Ferreira, J Cohen Proceedings of the 2008 annual research conference of the South African …, 2008 | 79 | 2008 |
| Environmental uncertainty and managerial attitude: effects on strategic planning, non-strategic decision-making and organizational performance JF Cohen South African Journal of Business Management 32 (3), 17-31, 2001 | 70 | 2001 |
| Contextual determinants and performance implications of information systems strategy planning within South African firms JF Cohen Information & Management 45 (8), 547-555, 2008 | 63 | 2008 |
| PREDICTING BUYERS’REPURCHASE INTENTIONS IN CROSS-BORDER E-COMMERCE: A VALENCE FRAMEWORK PERSPECTIVE J Mou, J Cohen, Y Dou, B Zhang European Conference on Information Systems (ECIS) 2017, 2382, 2017 | 56 | 2017 |
| The IS-business relationship and its implications for performance: An empirical study of South African and Australian organisations JF Cohen, M Toleman International journal of information management 26 (6), 457-468, 2006 | 44 | 2006 |
| Chief information officers: an empirical study of competence, organisational positioning and implications for performance J Cohen, CM Dennis South African Journal of Economic and Management Sciences 13 (2), 203-221, 2010 | 39 | 2010 |
| Trust and online consumer health service success: A longitudinal study J Mou, JF Cohen Information Development 33 (2), 169-189, 2017 | 36 | 2017 |
Jian MouProfessor of Information Systems, Pusan National UniversityVerified email at pusan.ac.kr
