| Distinguishing between service relationships and encounters. BA Gutek, AD Bhappu, MA Liao-Troth, B Cherry Journal of applied Psychology 84 (2), 218, 1999 | 538 | 1999 |
| When and how do differences matter? An exploration of perceived similarity in teams ME Zellmer-Bruhn, MM Maloney, AD Bhappu, RB Salvador Organizational behavior and human decision processes 107 (1), 41-59, 2008 | 309 | 2008 |
| The Japanese family: An institutional logic for Japanese corporate networks and Japanese management AD Bhappu Academy of management review 25 (2), 409-415, 2000 | 262 | 2000 |
| Features of service relationships and encounters BA Gutek, B Cherry, AD Bhappu, S Schneider, L Woolf Work and occupations 27 (3), 319-352, 2000 | 212 | 2000 |
| Media effects and communication bias in diverse groups AD Bhappu, TL Griffith, GB Northcraft Organizational Behavior and Human Decision Processes 70 (3), 199-205, 1997 | 168 | 1997 |
| Diversity’s harvest: Interactions of diversity sources and communication technology on creative group performance RC Giambatista, AD Bhappu Organizational Behavior and Human Decision Processes 111 (2), 116-126, 2010 | 108 | 2010 |
| The role of relational and operational performance in business-to-business customers’ adoption of self-service technology AD Bhappu, U Schultze Journal of Service Research 8 (4), 372-385, 2006 | 86 | 2006 |
| Sharing consumers’ brand storytelling: influence of consumers’ storytelling on brand attitude via emotions and cognitions JH Hong, J Yang, BR Wooldridge, AD Bhappu Journal of Product & Brand Management 31 (2), 265-278, 2022 | 62 | 2022 |
| At the Crossroads of Culture and Technology social influence and information-sharing processes during negotiation ZI Barsness, AD Bhappu The handbook of negotiation and culture, 350, 2004 | 47 | 2004 |
| You've got agreement: Negotiating via email N Ebner, AD Bhappu, JG Brown, KK Kovach Hamline J. Pub. L. & Pol'y 31, 427, 2009 | 41 | 2009 |
| The effects of demographic diversity and virtual work environments on knowledge processing in teams AD Bhappu, M Zellmer-Bruhn, V Anand Virtual teams 8, 149-165, 2001 | 39 | 2001 |
| Measuring consumer engagement in omnichannel retailing: The mobile in-store experience (MIX) index CA Lawry, AD Bhappu Frontiers in Psychology 12, 661503, 2021 | 28 | 2021 |
| Implementing an organization-sponsored sharing platform to build employee engagement AD Bhappu, U Schultze MIS Quarterly Executive 17 (2), 109-120, 2018 | 25 | 2018 |
| Incorporating self-serve technology into co-production designs U Schultze, AD Bhappu International Journal of e-Collaboration (IJeC) 1 (4), 1-23, 2005 | 22 | 2005 |
| Perceived risk of COVID-19 and employee decision-making: How psychological distress during the pandemic increases negative performance outcomes among healthcare workers N Moyo, AD Bhappu, M Bhebhe, F Ncube International Journal of Environmental Research and Public Health 19 (11), 6762, 2022 | 21 | 2022 |
| The effects of communication media & conflict on team identification in diverse teams AD Bhappu, JM Crews Proceedings of the 38th Annual Hawaii International Conference on System …, 2005 | 21 | 2005 |
| Online communication technology and relational development AD Bhappu, N Ebner, S Kaufman, N Welsh RETHINKING NEGOTIATION TEACHING SERIES 2, 2011 | 17 | 2011 |
| The sharing economy ideal: implementing an organization-sponsored sharing platform as a CSR program AD Bhappu, U Schultze Internet Research 29 (5), 1109-1123, 2019 | 11 | 2019 |
| Engaging consumers’ sense of place through food citizenship R Shifren, CA Lawry, AD Bhappu Archives of Psychology 1 (3), 2017 | 7 | 2017 |
| Risks of E-mail AD Bhappu, ZI Barsness The negotiator’s fieldbook: The desk reference for the experienced negotiator, 2006 | 7 | 2006 |
Ulrike SchultzeProfessor in ITOM, Southern Methodist UniversityVerified email at smu.edu
