Marcel Zeelenberg
Marcel Zeelenberg
Professor of Economic Psychology, Tilburg University. Vrije Universiteit Amsterdam.
Verified email at uvt.nl
TitleCited byYear
Estimating the reproducibility of psychological science
Open Science Collaboration
Science 349 (6251), aac4716, 2015
36392015
Beyond valence in customer dissatisfaction: A review and new findings on behavioral responses to regret and disappointment in failed services
M Zeelenberg, R Pieters
Journal of Business Research 57 (4), 445-455, 2004
9312004
Angry customers don't come back, they get back: The experience and behavioral implications of anger and dissatisfaction in services
R Bougie, R Pieters, M Zeelenberg
Journal of the Academy of Marketing Science 31 (4), 377-393, 2003
8922003
Anticipated regret, expected feedback and behavioral decision making
M Zeelenberg
Journal of Behavioral Decision Making 12 (2), 93-106, 1999
8911999
A theory of regret regulation 1.0
M Zeelenberg, R Pieters
Journal of Consumer Psychology 17 (1), 3-18, 2007
8312007
Regret in decision making
T Connolly, M Zeelenberg
Current Directions in Psychological Science 11 (6), 212-216, 2002
6132002
Consequences of regret aversion: Effect of expected feedback on risky decision making
M Zeelenberg, J Beattie, J Van der Pligt, NK De Vries
Organizational Behavior and Human Decision Processes 65 (2), 148-158, 1996
5361996
On bad decisions and disconfirmed expectancies: The psychology of regret and disappointment
M Zeelenberg, WW Van Dijk, ASR Manstead, J vanr de Pligt
Cognition and Emotion 14 (4), 521-541, 2000
4822000
Regret in repeat purchase versus switching decisions: The attenuating role of decision justifiability
JJ Inman, M Zeelenberg
Journal of Consumer Research 29 (1), 116-128, 2002
4632002
Leveling up and down: the experiences of benign and malicious envy.
N Van de Ven, M Zeelenberg, R Pieters
Emotion 9 (3), 419-429, 2009
4592009
Option attachment: When deliberating makes choosing feel like losing
Z Carmon, K Wertenbroch, M Zeelenberg
Journal of Consumer Research 30 (1), 15-29, 2003
4362003
Emotional reactions to the outcomes of decisions: The role of counterfactual thought in the experience of regret and disappointment
M Zeelenberg, WW Van Dijk, J Van der Pligt, ASR Manstead, ...
Organizational Behavior and Human Decision Processes 75 (2), 117-141, 1998
4091998
On emotion specificity in decision making: Why feeling is for doing
M Zeelenberg, RMA Nelissen, SM Breugelmans, R Pieters
Judgment and Decision Making 3 (1), 18-27, 2008
3962008
Dynamics of multiple-goal pursuit.
MJ Louro, R Pieters, M Zeelenberg
Journal of Personality and Social Psychology 93 (2), 174, 2007
3482007
The inaction effect in the psychology of regret.
M Zeelenberg, K Van den Bos, E Van Dijk, R Pieters
Journal of Personality and Social Psychology 82 (3), 314, 2002
3472002
“Never eat in that restaurant, I did!”: Exploring why people engage in negative word‐of‐mouth communication
IM Wetzer, M Zeelenberg, R Pieters
Psychology and Marketing 24 (8), 661-680, 2007
3352007
Consequences of regret aversion 2: Additional evidence for effects of feedback on decision making
M Zeelenberg, J Beattie
Organizational Behavior and Human Decision Processes 72 (1), 63-78, 1997
3341997
Comparing service delivery to what might have been
M Zeelenberg, R Pieters
Journal of Service Research 2 (1), 86-97, 1999
3331999
Moral sentiments and cooperation: Differential influences of shame and guilt
IE de Hooge, M Zeelenberg, SM Breugelmans
Cognition and Emotion 21 (5), 1025-1042, 2007
3222007
The experience of regret and disappointment
M Zeelenberg, WW Van Dijk, ASR Manstead, J der Pligt
Cognition and Emotion 12 (2), 221-230, 1998
3011998
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