| The relationship between total quality management practices and operational performance D Samson, M Terziovski Journal of operations management 17 (4), 393-409, 1999 | 2563 | 1999 |
| Innovation practice and its performance implications in small and medium enterprises (SMEs) in the manufacturing sector: a resource‐based view M Terziovski Strategic management journal 31 (8), 892-902, 2010 | 1461 | 2010 |
| Exploring the relationship between knowledge management practices and innovation performance M Gloet, M Terziovski Journal of manufacturing technology management 15 (5), 402-409, 2004 | 861 | 2004 |
| The business value of quality management systems certification. Evidence from Australia and New Zealand M Terziovski, D Samson, D Dow Journal of operations management 15 (1), 1-18, 1997 | 721 | 1997 |
| The link between total quality management practice and organisational performance M Terziovski, D Samson International Journal of Quality & Reliability Management 16 (3), 226-237, 1999 | 670 | 1999 |
| The longitudinal effects of the ISO 9000 certification process on business performance M Terziovski, D Power, AS Sohal European Journal of operational research 146 (3), 580-595, 2003 | 645 | 2003 |
| Relationship of ISO 9001: 2000 quality system certification with operational and business performance: A survey in Australia and New Zealand‐based manufacturing and service … M Feng, M Terziovski, D Samson Journal of manufacturing technology management 19 (1), 22-37, 2007 | 470 | 2007 |
| TQM in Australian manufacturing: factors critical to success AS Sohal, M Terziovski International Journal of Quality & Reliability Management 17 (2), 158-168, 2000 | 278 | 2000 |
| In-store music and consumer–brand relationships: Relational transformation following experiences of (mis) fit M Beverland, EAC Lim, M Morrison, M Terziovski Journal of Business Research 59 (9), 982-989, 2006 | 261 | 2006 |
| Quality management practices and their relationship with customer satisfaction and productivity improvement M Terziovski Management Research News 29 (7), 414-424, 2006 | 237 | 2006 |
| The effect of company size on the relationship between TQM strategy and organisational performance M Terziovski, D Samson The TQM magazine 12 (2), 144-149, 2000 | 237 | 2000 |
| ISO 9000 quality system certification and its impact on product and process innovation performance M Terziovski, JL Guerrero International Journal of Production Economics 158, 197-207, 2014 | 236 | 2014 |
| Increasing ISO 9000 certification benefits: a continuous improvement approach M Terziovski, D Power International Journal of Quality & Reliability Management 24 (2), 141-163, 2007 | 236 | 2007 |
| Successful predictors of business process reengineering (BPR) in financial services M Terziovski, P Fitzpatrick, P O’Neill International Journal of Production Economics 84 (1), 35-50, 2003 | 218 | 2003 |
| Achieving performance excellence through an integrated strategy of radical innovation and continuous improvement M Terziovski Measuring business excellence 6 (2), 5-14, 2002 | 217 | 2002 |
| The adoption of continuous improvement and innovation strategies in Australian manufacturing firms M Terziovski, AS Sohal Technovation 20 (10), 539-550, 2000 | 217 | 2000 |
| Building innovation capability in organizations: An international cross-case perspective M Terziovski Imperial College Press, 2007 | 191 | 2007 |
| CSR ‘sustainability’practices and firm performance in an emerging economy D Sardana, N Gupta, V Kumar, M Terziovski Journal of Cleaner Production 258, 120766, 2020 | 190 | 2020 |
| A quantitative analysis of the relationship between empowerment practices and service quality outcomes M Geralis, M Terziovski Total Quality Management & Business Excellence 14 (1), 45-62, 2003 | 189 | 2003 |
| The relationship between networking practices and business excellence: a study of small to medium enterprises (SMEs) M Terziovski Measuring business excellence 7 (2), 78-92, 2003 | 164 | 2003 |
Douglas Dow, Professor in Business S...Melbourne Business School, University of MelbourneVerified email at mbs.edu
