Ravi Behara
Ravi Behara
Professor, IT & Operations Management Department, Florida Atlantic University
Verified email at fau.edu
Title
Cited by
Cited by
Year
Customer satisfaction measurement and analysis using Six Sigma
RS Behara, GF Fontenot, A Gresham
International Journal of Quality & Reliability Management, 1995
1711995
An economic analysis of the optimal information security investment in the case of a risk-averse firm
CD Huang, Q Hu, RS Behara
International journal of production economics 114 (2), 793-804, 2008
1362008
A conceptual framework for studying the safety of transitions in emergency care
R Behara, RL Wears, SJ Perry, E Eisenberg, L Murphy, M Vanderhoef, ...
AGENCY FOR HEALTHCARE RESEARCH AND QUALITY ROCKVILLE MD, 2005
1292005
Analysis of quality management practices in services
RS Behara, DE Gundersen
International Journal of Quality & Reliability Management, 2001
1282001
Business risk perspectives on information systems outsourcing
S Bhattacharya, RS Behara, DE Gundersen
International journal of accounting information systems 4 (1), 75-93, 2003
1182003
Modelling and evaluating service quality measurement using neural networks
RS Behara, WW Fisher, JGAM Lemmink
International journal of operations & production management, 2002
1182002
Outcome-driven experiential learning with Web 2.0.
CD Huang, RS Behara
Journal of Information Systems Education 18 (3), 2007
1052007
Service quality deployment: quality service by design
RS Behara, RB Chase
Perspectives in Operations management, 87-99, 1993
901993
Mapping product usability
S Babbar, R Behara, E White
International Journal of Operations & Production Management, 2002
812002
Trends in information systems outsourcing
RS Behara, DE Gundersen, EA Capozzoli
International Journal of Purchasing and Materials Management 31 (1), 45-51, 1995
761995
Optimal information security investment in a Healthcare Information Exchange: An economic analysis
CD Huang, RS Behara, J Goo
Decision Support Systems 61, 1-11, 2014
742014
Shift changes among emergency physicians: best of times, worst of times
RL Wears, SJ Perry, M Shapiro, C Beach, P Croskerry, R Behara
Proceedings of the human factors and ergonomics society annual meeting 47 …, 2003
672003
Economics of Information Security Investment in the Case of Simultaneous Attacks.
CD Huang, Q Hu, RS Behara
WEIS, 2006
642006
Customer churn analysis in the wireless industry: A data mining approach
SV Nath, RS Behara
Proceedings-annual meeting of the decision sciences institute 561, 505-510, 2003
642003
Six sigma in customer satisfaction
G Fortenot, R Behara, A Gresham
Quality progress 27 (12), 73, 1994
631994
Economics of information security investment in the case of concurrent heterogeneous attacks with budget constraints
CD Huang, RS Behara
International Journal of Production Economics 141 (1), 255-268, 2013
622013
Customer process approach to building loyalty
RS Behara, GF Fontenot, AB Gresham
Total Quality Management 13 (5), 603-611, 2002
612002
The value of certification in public procurement: the birth of a profession?
E Prier, C McCue, R Behara
Journal of public procurement, 2010
392010
A system dynamics model of information security investments
R Behara, CD Huang, Q Hu
372007
An empirical investigation of electronic groups in the classroom
EL Scifres, DE Gundersen, RS Behara
Journal of Education for Business 73 (4), 247-250, 1998
361998
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