Anita Zehrer
Anita Zehrer
Head Family Business Center, MCI Management Center Innsbruck
Verified email at - Homepage
Cited by
Cited by
A network analysis of tourism research
P Benckendorff, A Zehrer
Annals of Tourism Research 43, 121-149, 2013
The perceived usefulness of blog postings: An extension of the expectancy-disconfirmation paradigm
A Zehrer, JC Crotts, VP Magnini
Tourism management 32 (1), 106-113, 2011
Understanding customer delight: An application of travel blog analysis
VP Magnini, JC Crotts, A Zehrer
Journal of Travel Research 50 (5), 535-545, 2011
A ranking of international tourism and hospitality journals
H Pechlaner, A Zehrer, K Matzler, D Abfalter
Journal of Travel Research 42 (4), 328-332, 2004
Perceived destination image: An image model for a winter sports destination and its effect on intention to revisit
K Hallmann, A Zehrer, S Müller
Journal of Travel Research 54 (1), 94-106, 2015
Service experience and service design: concepts and application in tourism SMEs
A Zehrer
Managing Service Quality: An International Journal, 2009
Key competencies of tourism graduates: The employers' point of view
A Zehrer, C Mössenlechner
Journal of Teaching in Travel & Tourism 9 (3-4), 266-287, 2009
Understanding the effects of a tourism crisis: The impact of the BP oil spill on regional lodging demand
BW Ritchie, JC Crotts, A Zehrer, GT Volsky
Journal of Travel Research 53 (1), 12-25, 2014
Service design in tourism: Customer experience driven destination management
M Stickdorn, A Zehrer
First Nordic conference on service design and service innovation, 1-16, 2009
Leadership networks in destinations
H Pechlaner, M Kozak, MM Volgger, A Zehrer, F Raich, H Siller, ...
Tourism Review, 2014
Applying a lifecycle perspective to explain tourism network development
A Zehrer, F Raich
The Service Industries Journal 30 (10), 1683-1705, 2010
The impact of perceived crowding on customer satisfaction
A Zehrer, F Raich
Journal of Hospitality and Tourism Management 29, 88-98, 2016
Generation Y: evaluating services experiences through mobile ethnography
M Muskat, B Muskat, A Zehrer, R Johns
Tourism Review, 2013
The destination paradigm continuum revisited: DMOs serving as leadership networks
D Hristov, A Zehrer
Tourism Review, 2015
A stakeholder perspective on policy indicators of destination competitiveness
A Zehrer, K Hallmann
Journal of Destination Marketing & Management 4 (2), 120-126, 2015
Service design: Suggesting a qualitative multistep approach for analyzing and examining theme park experiences
J Trischler, A Zehrer
Journal of Vacation Marketing 18 (1), 57-71, 2012
Destination competitiveness—A comparison of subjective and objective indicators for winter sports areas
A Zehrer, E Smeral, K Hallmann
Journal of Travel Research 56 (1), 55-66, 2017
Innovation and service experiences in small tourism family firms
B Pikkemaat, A Zehrer
International Journal of Culture, Tourism and Hospitality Research, 2016
Knowledge management in tourism–the application of Grant's knowledge management model to Austrian tourism organizations
A Zehrer
Tourism Review, 2011
Growth perceptions of small and medium‐sized enterprises (SME's)—The case of South Tyrol
H Pechlaner, F Raich, A Zehrer, M Peters
Tourism Review, 2004
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