| The antecedents of customer loyalty: A moderated mediation model of customer relationship management quality and brand image MW Nyadzayo, S Khajehzadeh Journal of retailing and consumer services 30, 262-270, 2016 | 686 | 2016 |
| Consumer responses to mobile coupons: The roles of shopping motivation and regulatory fit S Khajehzadeh, H Oppewal, D Tojib Journal of Business Research 67 (11), 2447-2455, 2014 | 99 | 2014 |
| Mobile coupons: what to offer, to whom, and where? S Khajehzadeh, H Oppewal, D Tojib European Journal of Marketing 49 (5/6), 851-873, 2015 | 46 | 2015 |
| The role of meta-perceptions in customer complaining behavior D Tojib, S Khajehzadeh European Journal of Marketing 48 (7/8), 1536-1556, 2014 | 38 | 2014 |
| Speaking up against service unfairness: The role of negative meta-perceptions TH Ho, D Tojib, S Khajehzadeh Journal of Retailing and Consumer Services 35, 12-19, 2017 | 14 | 2017 |
| Mitigating customers’ negative responses to physical presence reduction D Tojib, S Khajehzadeh Journal of Retailing and Consumer Services 37, 109-118, 2017 | 9 | 2017 |
