Walter Brenner
Walter Brenner
Professor für Wirtschaftsinformatik, Universität St. Gallen
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Cited by
Cited by
Testing the technology acceptance model across cultures: A three country study
D Straub, M Keil, W Brenner
Information & management 33 (1), 1-11, 1997
Knowledge‐enabled customer relationship management: integrating customer relationship management and knowledge management concepts [1]
H Gebert, M Geib, L Kolbe, W Brenner
Journal of knowledge management 7 (5), 107-123, 2003
Intelligent software agents: foundations and applications
W Brenner, R Zarnekow, H Wittig
Springer Science & Business Media, 2012
How AUDI AG established big data analytics in its digital transformation.
C Dremel, J Wulf, MM Herterich, JC Waizmann, W Brenner
MIS Quarterly Executive 16 (2), 2017
Design thinking as mindset, process, and toolbox: Experiences from research and teaching at the University of St. Gallen
W Brenner, F Uebernickel, T Abrell
Design thinking for innovation: Research and practice, 3-21, 2016
The impact of cyber-physical systems on industrial services in manufacturing
MM Herterich, F Uebernickel, W Brenner
Procedia Cirp 30, 323-328, 2015
Intelligente Softwareagenten: Grundlagen und Anwendungen
W Brenner, C Schubert, R Zarnekow, H Wittig
Walter Brenner, 1997
ITIL as common practice reference model for IT service management: formal assessment and implications for practice
A Hochstein, R Zarnekow, W Brenner
2005 IEEE International Conference on e-Technology, e-Commerce and e-Service …, 2005
Rejuvenating Customer Management:: How to Make Knowledge For, From and About Customers Work
H Salomann, M Dous, L Kolbe, W Brenner
European Management Journal 23 (4), 392-403, 2005
Design thinking for innovation
W Brenner, F Uebernickel
Research and practice, 2016
Design Thinking: Das Handbuch
F Uebernickel, W Brenner, B Pukall, T Naef, B Schindlholzer
Frankfurter Allgemeine Buch, 2015
Exploring the shadows: IT governance approaches to user-driven innovation
A Györy, A Cleven, F Uebernickel, W Brenner
Service oriented IT management: benefit, cost and success factors
A Hochstein, G Tamm, W Brenner
ECIS 2005 Proceedings, 98, 2005
Characteristics of shared service centers
V Schulz, W Brenner
Transforming Government: People, Process and Policy 4 (3), 210-219, 2010
Customer knowledge management-improving performance of customer relationship management with knowledge management
A Bueren, R Schierholz, L Kolbe, W Brenner
37th Annual Hawaii International Conference on System Sciences, 2004 …, 2004
Unternehmensführung und Informationssystem: Der Ansatz des St. Galler Informationssystem-Managements
H Österle, W Brenner, K Hilbers
Springer-Verlag, 2013
Improving performance of customer‐processes with knowledge management
A Bueren, R Schierholz, LM Kolbe, W Brenner
Business Process Management Journal 11 (5), 573-588, 2005
Knowledge management capabilities in CRM: Making knowledge for, from, and about customers work
M Dous, H Salomann, L Kolbe, W Brenner
AMCIS 2005 Proceedings, 33, 2005
Massive open online courses
J Wulf, I Blohm, JM Leimeister, W Brenner
Business & Information Systems Engineering 6, 111-114, 2014
Einführung in die Wirtschaftsinformatik: Band 1: Verstehen des digitalen Zeitalters
C Lemke, W Brenner
Springer-Verlag, 2014
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