Cognitive, affective and behavioural responses in mall experience: A qualitative approach L Lucia-Palacios, R Pérez-López, Y Polo-Redondo International Journal of Retail & Distribution Management 44 (1), 4-21, 2016 | 126 | 2016 |
How situational circumstances modify the effects of frontline employees’ competences on customer satisfaction with the store L Lucia-Palacios, R Perez-Lopez, Y Polo-Redondo Journal of Retailing and Consumer Services 52, 101905, 2020 | 53 | 2020 |
Can social support alleviate stress while shopping in crowded retail environments? L Lucia-Palacios, R Pérez-López, Y Polo-Redondo Journal of Business Research 90, 141-150, 2018 | 50 | 2018 |
Enemies of cloud services usage: inertia and switching costs L Lucia-Palacios, R Pérez-López, Y Polo-Redondo Service Business 10, 447-467, 2016 | 46 | 2016 |
Effects of home voice assistants’ autonomy on instrusiveness and usefulness: direct, indirect, and moderating effects of interactivity L Lucia-Palacios, R Pérez-López Journal of Interactive Marketing 56 (1), 41-54, 2021 | 41 | 2021 |
Generational differences in valuing usefulness, privacy and security negative experiences for paying for cloud services MV Bordonaba-Juste, L Lucia-Palacios, R Pérez-López Information Systems and e-Business Management 18, 35-60, 2020 | 37 | 2020 |
The generation of student engagement as a cognition-affect-behaviour process in a Twitter learning experience R Pérez-López, R Gurrea-Sarasa, C Herrando, MJ Martín-De Hoyos, ... Australasian Journal of Educational Technology 36 (3), 132-146, 2020 | 29 | 2020 |
How can autonomy improve consumer experience when interacting with smart products? L Lucia-Palacios, R Pérez-López Journal of Research in Interactive Marketing 17 (1), 19-37, 2023 | 28 | 2023 |
How extroversion affects student attitude toward the combined use of a wiki and video recording of group presentations E Fraj-Andrés, L Lucia-Palacios, R Pérez-López Computers & Education 119, 31-43, 2018 | 22 | 2018 |
Does stress matter in mall experience and customer satisfaction? L Lucia-Palacios, R Pérez-López, Y Polo-Redondo Journal of Services Marketing 34 (2), 177-191, 2020 | 17 | 2020 |
The role of the humanisation of smart home speakers in the personalisation–privacy paradox N Lavado-Nalvaiz, L Lucia-Palacios, R Pérez-López Electronic Commerce Research and Applications 53, 101146, 2022 | 15 | 2022 |
Intention versus behaviour: integration of theories to help curb food waste among young Spanish consumers E Fraj-Andrés, C Herrando, L Lucia-Palacios, R Pérez-López British Food Journal 125 (2), 570-586, 2023 | 13 | 2023 |
Atmospheric excitement, customers’ moods and gender: A study of young shoppers L Lucia-Palacios, R Pérez-López, Y Polo-Redondo Journal of Strategic Marketing 26 (8), 649-664, 2018 | 9 | 2018 |
Antecedents and consequences of stress in retailing: environmental expectations and promoter scoring L Lucia-Palacios, R Pérez-López, Y Polo-Redondo International Journal of Retail & Distribution Management 49 (5), 616-635, 2021 | 6 | 2021 |
Informative initiatives as a useful tool to raise awareness of food waste. An application to higher education E Fraj-Andrés, C Herrando, L Lucia-Palacios, R Pérez-López International Journal of Sustainability in Higher Education 24 (4), 840-858, 2023 | 5 | 2023 |
Reducing resistance to repeating a wiki activity: What can teachers do? E Fraj‐Andrés, L Lucia‐Palacios, R Pérez‐López British Journal of Educational Technology 51 (6), 2286-2305, 2020 | 4 | 2020 |
Students apprehension and affective inertia in a Twitter-based activity: Evidence from students of an economics degree E Fraj-Andrés, C Herrando, L Lucia-Palacios, R Pérez-López The International Journal of Management Education 20 (3), 100683, 2022 | 3 | 2022 |
Consumer-to-consumer reselling adoption among European countries: differences between old and young millennials L Lucia-Palacios, V Bordonoba-Juste, R Pérez-López Service Business 15 (2), 253-279, 2021 | 3 | 2021 |
What characteristics of smart home speakers should companies invest in? Differences between actual and potential users. A Ibáñez-Lobato, L Lucia-Palacios, R Pérez López UCJC Business and Society Review 18 (1), 2021 | 2* | 2021 |
La influencia de los factores sociales en la experiencia del cliente: un análisis de efectos de interacción R Pérez López, Y Polo Redondo, L Lucia Palacios Zaragoza, España: Universidad de Zaragoza, 2016 | 2 | 2016 |