Vera Blazevic
Title
Cited by
Cited by
Year
Managing innovation through customer coproduced knowledge in electronic services: An exploratory study
V Blazevic, A Lievens
Journal of the Academy of Marketing Science 36 (1), 138-151, 2008
3592008
The value of customer cocreated knowledge during the innovation process
D Mahr, A Lievens, V Blazevic
Journal of Product Innovation Management 31 (3), 599-615, 2014
3122014
Communal service delivery: How customers benefit from participation in firm-hosted virtual P3 communities
UM Dholakia, V Blazevic, C Wiertz, R Algesheimer
Journal of service research 12 (2), 208-226, 2009
3122009
Generating sales while providing service: A study of customer service representatives' ambidextrous behavior
C Jasmand, V Blazevic, K De Ruyter
Journal of Marketing 76 (1), 20-37, 2012
2782012
Generating sales while providing service: A study of customer service representatives' ambidextrous behavior
C Jasmand, V Blazevic, K De Ruyter
Journal of Marketing 76 (1), 20-37, 2012
2782012
Learning during the new financial service innovation process: antecedents and performance effects
V Blazevic, A Lievens
Journal of business research 57 (4), 374-391, 2004
2692004
Beyond traditional word‐of‐mouth: An expanded model of customer‐driven influence
V Blazevic, W Hammedi, I Garnefeld, RT Rust, T Keiningham, ...
Journal of Service Management, 2013
2272013
Leveraging value in multi-stakeholder innovation networks: A process framework for value co-creation and capture
C Reypens, A Lievens, V Blazevic
Industrial Marketing Management 56, 40-50, 2016
1472016
Drivers of trust in relational service exchange: understanding the importance of cross-cultural differences
JH Schumann, F Wangenheim, A Stringfellow, Z Yang, S Praxmarer, ...
Journal of Service Research 13 (4), 453-468, 2010
1282010
Cross-cultural differences in the effect of received word-of-mouth referral in relational service exchange
JH Schumann, F Wangenheim, A Stringfellow, Z Yang, V Blazevic, ...
Journal of International Marketing 18 (3), 62-80, 2010
1242010
Antecedents of project learning and time‐to‐market during new mobile service development
V Blazevic, A Lievens, E Klein
International Journal of Service Industry Management, 2003
872003
GOSIP in cyberspace: Conceptualization and scale development for general online social interaction propensity
V Blazevic, C Wiertz, J Cotte, K de Ruyter, DI Keeling
Journal of Interactive Marketing 28 (2), 87-100, 2014
772014
Dark side or bright light: Destructive and constructive deviant content in consumer ideation contests
A Gatzweiler, V Blazevic, FT Piller
Journal of Product Innovation Management 34 (6), 772-789, 2017
462017
Logistics innovation development: a micro-level perspective
A Pedrosa, V Blazevic, C Jasmand
International Journal of Physical Distribution & Logistics Management 45 (4 …, 2015
442015
Customer demotion in hierarchical loyalty programmes
G van Berlo, J Bloemer, V Blazevic
The Service Industries Journal 34 (11), 922-937, 2014
192014
Hybrid Orchestration in Multi-stakeholder Innovation Networks: Practices of mobilizing multiple, diverse stakeholders across organizational boundaries
C Reypens, A Lievens, V Blazevic
Organization Studies, 0170840619868268, 2019
142019
Working the net: creating momentum for sustainability through a common narrative
V Blazevic, K Lauche
Academy of Management Proceedings 2019 (1), 11036, 2019
22019
Integrating CSR in Innovation Value Networks
KL Janssen, V Blazevic, K Lauche
Innovation Management and Corporate Social Responsibility, 75-97, 2018
22018
Beyond the Relational View: Network Resources and Leadership in Multi-Stakeholder Collaborations
C Reypens, V Blazevic, A Lievens
Academy of Management Proceedings 2016 (1), 12023, 2016
22016
When users take control: managing the dark side of customer co-creation
A Gatzweiler, V Blazevic, F Piller
22013
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Articles 1–20