| ‘Blacks and bubbas’: Stereotypes, ideology, and categorization processes in restaurant servers' discourse C Mallinson, ZW Brewster Discourse & Society 16 (6), 787-807, 2005 | 84 | 2005 |
| Quantitative evidence of the continuing significance of race: Tableside racism in full-service restaurants ZW Brewster, SN Rusche Journal of Black Studies 43 (4), 359-384, 2012 | 73 | 2012 |
| Behavioral and interactional patterns of strip club patrons: Tipping techniques and club attendance ZW Brewster Deviant Behavior 24 (3), 221-243, 2003 | 67 | 2003 |
| ‘Because they tip for shit!’: The social psychology of everyday racism in restaurants SE Rusche, ZW Brewster Sociology Compass 2 (6), 2008-2029, 2008 | 56 | 2008 |
| The effects of restaurant servers’ perceptions of customers’ tipping behaviors on service discrimination ZW Brewster International Journal of Hospitality Management 32, 228-236, 2013 | 49 | 2013 |
| Black–white earnings gap among restaurant servers: A replication, extension, and exploration of consumer racial discrimination in tipping ZW Brewster, M Lynn Sociological Inquiry 84 (4), 545-569, 2014 | 47 | 2014 |
| Racial differences in restaurant tipping: A labour process perspective ZW Brewster, C Mallinson The Service Industries Journal 29 (8), 1053-1075, 2009 | 47 | 2009 |
| Consumer racial profiling in US restaurants: Exploring subtle forms of service discrimination against Black diners ZW Brewster, M Lynn, S Cocroft Sociological Forum 29 (2), 476-495, 2014 | 45 | 2014 |
| Racialized customer service in restaurants: A quantitative assessment of the statistical discrimination explanatory framework ZW Brewster Sociological inquiry 82 (1), 3-28, 2012 | 44 | 2012 |
| Integrating Sociological Research into Large Introductory Courses: Learning Sociological Content and Research Techniques Together M Atkinson, R Czaja, Z Brewster Teaching Sociology 34 (1), 54, 2006 | 43* | 2006 |
| Racial and ethnic differences in tipping: The role of perceived descriptive and injunctive tipping norms M Lynn, ZW Brewster Cornell Hospitality Quarterly 56 (1), 68-79, 2015 | 41 | 2015 |
| A within-restaurant analysis of changes in customer satisfaction following the introduction of service inclusive pricing or automatic service charges M Lynn, ZW Brewster International Journal of Hospitality Management 70, 9-15, 2018 | 39 | 2018 |
| Racially discriminatory service in full-service restaurants: The problem, cause, and potential solutions ZW Brewster Cornell Hospitality Quarterly 53 (4), 274-285, 2012 | 36 | 2012 |
| Perceptions of intergroup tipping differences, discriminatory service, and tip earnings among restaurant servers ZW Brewster International Journal of Hospitality Management 46, 15-25, 2015 | 31 | 2015 |
| Different service, same experience: documenting the subtlety of modern racial discrimination in US restaurants ZW Brewster, JR Brauer Cornell Hospitality Quarterly 58 (2), 190-202, 2017 | 29 | 2017 |
| The effects of racialized workplace discourse on race-based service in full-service restaurants ZW Brewster, SN Rusche Journal of Hospitality & Tourism Research 41 (4), 398-414, 2017 | 29 | 2017 |
| The institution of tipping as a source of employee agency: The case of restaurant servers ZW Brewster, JB Wills Sociological Focus 46 (3), 193-210, 2013 | 22 | 2013 |
| The Stratification Puzzle: An Active-Learning Exercise in Hard Work and Success JB Wills, ZW Brewster, GM Fulkerson Teaching Sociology 33, 389-395, 2005 | 22 | 2005 |
| Racial prejudices, racialized workplaces, and restaurant servers’ hyperbolic perceptions of black–white tipping differences ZW Brewster, GR Nowak III Cornell Hospitality Quarterly 60 (2), 159-173, 2019 | 18 | 2019 |
| Dignity transacted: Emotional labor and the racialized workplace L Wang, ZW Brewster U. Mich. JL Reform 53, 531, 2019 | 16 | 2019 |
Michael LynnProfessor of Consumer Psychology, School of Hotel Administration, Cornell UniversityVerified email at cornell.edu
