Janina Garbas

202020212022202320242 1 2 6 4

Jan H. SchumannUniversität PassauVerified email at uni-passau.de
Martin MendeJim Moran Professor of Business Administration, Rockwood School of Marketing, Florida State Univ.Verified email at fsu.edu
Marah BlaurockStuttgart Media University, Institute of Applied Artificial IntelligenceVerified email at hdm-stuttgart.de
Marion BüttgenUniversity of Hohenheim, GermanyVerified email at uni-hohenheim.de
Bart LariviereProfessor of Marketing at KU Leuven + Research Fellow Center for Service Intelligence, GhentVerified email at kuleuven.be
Thijs ZwienenbergEindhoven University of TechnologyVerified email at tue.nl

Janina Garbas

Verified email at time.rwth-aachen.de - Homepage


Title Sort by citations Sort by year Sort by title	Cited by Cited by	Year
Kundenbindung im digitalen Zeitalter S Schubach, J Garbas, JH Schumann Manfred Bruhn und Christian Homburg (Hg.): Handbuch Kundenbindungsmanagement …, 2017	6	2017
You want to sell this to me twice!? How perceptions of betrayal may undermine internal product upgrades J Garbas, S Schubach, M Mende, ML Scott, JH Schumann Journal of the Academy of Marketing Science 51 (2), 286-309, 2023	5	2023
How can customers cope with cognitive demands of professional services? The role of employee coping support J Garbas, M Blaurock, M Büttgen, Z Ates Psychology & Marketing 40 (5), 867-887, 2023	3	2023
You are lying! How misinformation accusations spread on Twitter AS Galande, F Mathmann, C Ariza-Rojas, B Torgler, J Garbas Internet Research 33 (5), 1907-1927, 2023	1	2023
From now to next–Three essays on consumer responses to innovative technology-driven business models J Garbas Universität Passau, 2022		2022
Regenerative Service Interactions: An Empirical Summary of Twenty Years of Service Rapport Research Y Van Vaerenbergh, C Orsingher, J Garbas, S Haager, E Hottat, ... Regenerative Service Marketing, 1-4, 2021		2021

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