Christopher Groening
Christopher Groening
Associate Professor of Marketing, Kent State University
Verified email at - Homepage
Cited by
Cited by
The long-term stock market valuation of customer satisfaction
L Aksoy, B Cooil, C Groening, TL Keiningham, A Yalçın
Journal of Marketing 72 (4), 105-122, 2008
Green marketing consumer-level theory review: A compendium of applied theories and further research directions
C Groening, J Sarkis, Q Zhu
Journal of Cleaner Production 172, 1848-1866, 2018
Investor reaction to positive and negative corporate social events
C Groening, VK Kanuri
Journal of Business Research 66 (10), 1852-1860, 2013
How employer and employee satisfaction affect customer satisfaction: An application to franchise services
H Evanschitzky, C Groening, V Mittal, M Wunderlich
Journal of service research 14 (2), 136-148, 2011
How achieving the dual goal of customer satisfaction and efficiency in mergers affects a firm’s long-term financial performance
V Swaminathan, C Groening, V Mittal, F Thomaz
Journal of Service Research 17 (2), 182-194, 2014
Investor reactions to concurrent positive and negative stakeholder news
C Groening, VK Kanuri
Journal of Business Ethics 149 (4), 833-856, 2018
Allocation of resources to customer satisfaction and delight based on utilitarian and hedonic benefits
F Pallas, V Mittal, C Groening
Journal of Research in Marketing 2 (1), 106-112, 2014
Cross-validation of customer and employee signals and firm valuation
C Groening, V Mittal, Y “Anthea” Zhang
Journal of Marketing Research 53 (1), 61-76, 2016
Web-based training and interrater reliability testing for scoring the Hamilton Depression Rating Scale
J Rosen, BH Mulsant, P Marino, C Groening, RC Young, D Fox
Psychiatry research 161 (1), 126-130, 2008
When do investors value board gender diversity?
C Groening
Corporate Governance: The International Journal of Business in Society, 2019
The role of carbon emissions in consumer purchase decisions
C Groening, JJ Inman, WT Ross Jr
International Journal of Environmental Policy and Decision Making 1 (4), 261-296, 2015
Hedging customer risk
C Groening, P Yildirim, V Mittal, P Tadikamalla
Customer Needs and Solutions 1 (2), 105-116, 2014
A guide to pay-what-you-wish pricing from the consumer’s viewpoint
C Groening, P Mills
Business Horizons 60 (4), 441-445, 2017
When does doing good result in doing better? A contingency model of CSR and firm performance
CJ Groening, V Swaminathan, V Mittal
Artículo Presentado en la Conferencia Marketing Meets Wall Street (Atlanta, GA), 2009
Carbon Footprints in the Sand: Marketing in the Age of Sustainability
C Groening, JJ Inman, WT Ross
Customer Needs and Solutions 1 (1), 40-51, 2014
Does customer satisfaction lead to an increased firm value?
A Lerzan, B Cooil, C Groening, TL Keiningham, A Yalcin
Marketing Intelligence Review 1 (2), 8-15, 2009
Consumers’ role in the green supply chain
C Groening, Q Zhu
Handbook on the sustainable supply chain, 2019
Wish list thinking: The quasi‐endowment effect's impact on online wish lists outcomes
C Groening, J Wiggins, I Raoofpanah
Journal of Consumer Behaviour 20 (2), 412-425, 2021
L2. Wish List Thinking: the Role of Psychological Ownership in Consumer Likelihood to Purchase Or Remove a Product From an Online Wish List
C Groening, J Wiggins, I Raoofpanah
ACR North American Advances, 2018
Do Oilfield-Services Companies Strategically Manage Customers and Employees? Halliburton, National Oilwell Varco, and Schlumberger
V Mittal, C Groening
Halliburton, National Oilwell Varco, and Schlumberger (March 28, 2016), 2016
The system can't perform the operation now. Try again later.
Articles 1–20