| A review of research on tourism risk, crisis and disaster management: Launching the annals of tourism research curated collection on tourism risk, crisis and disaster management BW Ritchie, Y Jiang Annals of Tourism Research 79, 102812, 2019 | 450 | 2019 |
| Bibliometric visualisation: An application in tourism crisis and disaster management research Y Jiang, BW Ritchie, P Benckendorff Current Issues in Tourism 22 (16), 1925-1957, 2019 | 187 | 2019 |
| Disaster collaboration in tourism: Motives, impediments and success factors Y Jiang, BW Ritchie Journal of Hospitality and Tourism Management 31, 70-82, 2017 | 168 | 2017 |
| Building tourism organizational resilience to crises and disasters: A dynamic capabilities view Y Jiang, BW Ritchie, ML Verreynne International Journal of Tourism Research 21 (6), 882-900, 2019 | 105 | 2019 |
| Coronavirus crisis and health care: learning from a service ecosystem perspective RJ Brodie, KR Ranjan, M Verreynne, Y Jiang, J Previte Journal of Service Theory and Practice, 2021 | 32 | 2021 |
| Worry and anger from flight delay: Antecedents and consequences Y Jiang, S Li, J Huang, N Scott International Journal of Tourism Research 22 (3), 289-302, 2020 | 16 | 2020 |
| Developing disaster resilience: A processual and reflective approach Y Jiang, BW Ritchie, ML Verreynne Tourism Management 87, 104374, 2021 | 9 | 2021 |
| Building dynamic capabilities in tourism organisations for disaster management: Enablers and barriers Y Jiang, BW Ritchie, ML Verreynne Journal of Sustainable Tourism, 1-26, 2021 | 9 | 2021 |
| Crisis management and strategic implications. Y Jiang, N Scott, BW Ritchie Strategic Management in Tourism, CABI Tourism Texts, 264-278, 2018 | 9 | 2018 |
| Risk, crisis and disaster management in hospitality and tourism: a comparative review BW Ritchie, Y Jiang International Journal of Contemporary Hospitality Management, 2021 | 7 | 2021 |
| Tourism, globalisation, and natural disasters BW Ritchie, Y Jiang Handbook of Globalisation and Tourism, 2019 | 6 | 2019 |
| A resource-based typology of dynamic capability: managing tourism in a turbulent environment Y Jiang, BW Ritchie, ML Verreynne Journal of Travel Research 61 (5), 1006-1023, 2022 | 4 | 2022 |
| The effect of flight delay on customer loyalty intention: the moderating role of emotion regulation S Li, Y Jiang, B Cheng, N Scott Journal of Hospitality and Tourism Management 47, 72-83, 2021 | 4 | 2021 |
| Resetting the tourism workforce'resilience dial' R Robinson, Y Jiang, D Gschwind CAUTHE 2022 Conference Online: Shaping the Next Normal in Tourism …, 2022 | | 2022 |
| Workforce resilience in Covid-19:'Collectively resolving'impacts and challenges R Robinson, Y Jiang, MA Novais, J Pryce, B Kapernick CAUTHE 2022 Conference Online: Shaping the Next Normal in Tourism …, 2022 | | 2022 |
| Queensland Tourism Workforce Crisis Resilience & Recovery Project: regional consultation workshops report R Robinson, Y Jiang Queensland Tourism Industry Council, 2021 | | 2021 |
| Events Employment Crises’ Impacts and Resolutions (Richard NS Robinson and Yawei Jiang) RNS Robinson Goodfellow Publishers, 2021 | | 2021 |
| Developing disaster resilience from a processual dynamic view Y Jiang, B Ritchie, ML Verreynne CAUTHE 2021 Conference Online: Transformations in Uncertain Times: Future …, 2021 | | 2021 |
| Stakeholder collaboration in tourism disaster management: The case of Cyclone Marcia in Central Queensland, Australia Y Jiang, BW Ritchie 6th ADVANCES IN HOSPITALITY & TOURISM MARKETING & MANAGEMENT CONFERENCE, 79, 2016 | | 2016 |
Professor Brent W. RitchieUniversity of QueenslandVerified email at uq.edu.au
