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Yawei Jiang
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A review of research on tourism risk, crisis and disaster management: Launching the annals of tourism research curated collection on tourism risk, crisis and disaster management
BW Ritchie, Y Jiang
Annals of Tourism Research 79, 102812, 2019
4502019
Bibliometric visualisation: An application in tourism crisis and disaster management research
Y Jiang, BW Ritchie, P Benckendorff
Current Issues in Tourism 22 (16), 1925-1957, 2019
1872019
Disaster collaboration in tourism: Motives, impediments and success factors
Y Jiang, BW Ritchie
Journal of Hospitality and Tourism Management 31, 70-82, 2017
1682017
Building tourism organizational resilience to crises and disasters: A dynamic capabilities view
Y Jiang, BW Ritchie, ML Verreynne
International Journal of Tourism Research 21 (6), 882-900, 2019
1052019
Coronavirus crisis and health care: learning from a service ecosystem perspective
RJ Brodie, KR Ranjan, M Verreynne, Y Jiang, J Previte
Journal of Service Theory and Practice, 2021
322021
Worry and anger from flight delay: Antecedents and consequences
Y Jiang, S Li, J Huang, N Scott
International Journal of Tourism Research 22 (3), 289-302, 2020
162020
Developing disaster resilience: A processual and reflective approach
Y Jiang, BW Ritchie, ML Verreynne
Tourism Management 87, 104374, 2021
92021
Building dynamic capabilities in tourism organisations for disaster management: Enablers and barriers
Y Jiang, BW Ritchie, ML Verreynne
Journal of Sustainable Tourism, 1-26, 2021
92021
Crisis management and strategic implications.
Y Jiang, N Scott, BW Ritchie
Strategic Management in Tourism, CABI Tourism Texts, 264-278, 2018
92018
Risk, crisis and disaster management in hospitality and tourism: a comparative review
BW Ritchie, Y Jiang
International Journal of Contemporary Hospitality Management, 2021
72021
Tourism, globalisation, and natural disasters
BW Ritchie, Y Jiang
Handbook of Globalisation and Tourism, 2019
62019
A resource-based typology of dynamic capability: managing tourism in a turbulent environment
Y Jiang, BW Ritchie, ML Verreynne
Journal of Travel Research 61 (5), 1006-1023, 2022
42022
The effect of flight delay on customer loyalty intention: the moderating role of emotion regulation
S Li, Y Jiang, B Cheng, N Scott
Journal of Hospitality and Tourism Management 47, 72-83, 2021
42021
Resetting the tourism workforce'resilience dial'
R Robinson, Y Jiang, D Gschwind
CAUTHE 2022 Conference Online: Shaping the Next Normal in Tourism …, 2022
2022
Workforce resilience in Covid-19:'Collectively resolving'impacts and challenges
R Robinson, Y Jiang, MA Novais, J Pryce, B Kapernick
CAUTHE 2022 Conference Online: Shaping the Next Normal in Tourism …, 2022
2022
Queensland Tourism Workforce Crisis Resilience & Recovery Project: regional consultation workshops report
R Robinson, Y Jiang
Queensland Tourism Industry Council, 2021
2021
Events Employment Crises’ Impacts and Resolutions (Richard NS Robinson and Yawei Jiang)
RNS Robinson
Goodfellow Publishers, 2021
2021
Developing disaster resilience from a processual dynamic view
Y Jiang, B Ritchie, ML Verreynne
CAUTHE 2021 Conference Online: Transformations in Uncertain Times: Future …, 2021
2021
Stakeholder collaboration in tourism disaster management: The case of Cyclone Marcia in Central Queensland, Australia
Y Jiang, BW Ritchie
6th ADVANCES IN HOSPITALITY & TOURISM MARKETING & MANAGEMENT CONFERENCE, 79, 2016
2016
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