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Zainil Hanim Saidin
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Automotive after-sales service quality and relationship quality in Malaysian national car makers
ZH Saidin, SS Mohd Mokhtar, R Saad, RZ Yusoff
International Academic Research Journal of Business and Technology 1 (2), 71-78, 2015
212015
Modelling behavioural intention to buy apartments in Bangladesh: An extended theory of planned behaviour (TPB)
MA Islam, ZH Saidin, MA Ayub, MS Islam
Heliyon 8 (9), 2022
172022
The impact of automotive after-sales service quality and alternative attractiveness on customer loyalty
ZH Saidin, SS Mohd Mokhtar, R Saad, RZ Yusoff
International Journal of Supply Chain Management (IJSCM) 7 (1), 177-187, 2018
132018
Customer Loyalty: The Effect of Service Quality and Brand Image in Malaysias Automotive Industry
WAWA Rahman, ZH Saidin
International Journal of Asian Social Science 11 (4), 188-199, 2021
52021
Conceptualizing sustainable livelihood for single parent households
ZM Nor, ZH Saidin, RM Razdi, MH Hassan, BZA Kahn, HAJ Safun
Albukhary Social Business Journal 1 (1), 7-12, 2020
42020
How the unique industry-specific measures of service quality and brand image can develop customer loyalty in automotive after-sales service
ZH Saidin, W Rahman, R Abd Hamid
International Journal of Academic Research in Business and Social Sciences …, 2020
32020
The satisfaction of blended learning among universiti Utara Malaysia (Uum) students
R Abd Hamid, SNA Hamid, O Saoula, ZH Saidin, W Rahman
Journal of Critical Reviews 7 (16), 2317-2329, 2020
32020
Does relationship quality affect customer loyalty of Malaysian national carmakers: alternative attractiveness as moderator
ZH Saidin, W Rahman, BWY Kelana, RA Hamid
International Journal of Supply Chain Management 7 (3), 160-173, 2018
32018
Relationship quality and customer loyalty of Malaysian national carmakers
ZH Saidin, R Saad, SS Mohd Mokhtar, RZ Yusoff
22017
The influence of after-sales service quality, relationship quality and alternative attractiveness on customer loyalty of Malaysian national carmakers
ZHB SAIDIN
12017
Automotive after-sales service quality attributes and customer loyalty: an empirical study of Malaysian national carmakers
ZH Saidin, RZ Yusoff, R Saad
ASEAN Entrepreneurship Journal (AEJ) 2 (2), 78-89, 2016
12016
Pengaruh Faktor Personaliti dan Teknostres Teknologi Berlebihan terhadap Keberkesanan Gaya Kepimpinan Teknologi.
ZH Saidin, SH Md Harizan, MF Mohd Hanip
e-BANGI Journal 20 (4), 2023
2023
EXAMINING INDUSTRY-SPECIFIC AFTER-SALES SERVICE QUALITY TOWARDS THE LEVEL OF CUSTOMER LOYALTY: A CASE OF MALAYSIAN NATIONAL CARMAKERS
ZH Saidin, WAWA Rahman, SNM Nafi, R Saad, SSM Mokhtar
e-BANGI 19 (4), 70-93, 2022
2022
Challenges and Opportunity in Digital Transformation of Construction industry: A Role of Industry 4.0.
MNM Nawi, MM Billahtufail, ZH Saidin, M Shakeel, O Mohamed
Central Asia and the Caucasus 22 (5), 412-422, 2021
2021
Integration of Relationship Quality and Customer Loyalty in Malaysian National Carmakers
ZH Saidin, AO Abdullateef, SSM Mokhtar, RZ Yusoff
Contemporary Research in Brand Management (UUM Press), 151, 2018
2018
Integration of relationship quality and customer loyalty in national carmakers
ZH Saidin, AA Olayemi, SS Mohd Mokhtar, RZ Yusoff
2014
The concept of relationship quality in Government Linked Companies (GLCs): Evidence from Malaysian automotive industry
ZH Saidin, AA Olayemi, RZ Yusoff
2013
Submission Guidelines
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2004
Poverty Alleviation Programs for Selected Single Parent Households: A Case Study in Baling, Kedah
ZM Nor, RM Radzi, ZH Saidin, HAJ Safuan, K Ravesangar
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Articles 1–19