Mahmood Khan
TitleCited byYear
Restaurant franchising: Concepts, regulations and practices
MA Khan
Apple Academic Press, 2014
1522014
How technological innovations extend services outreach to customers: The changing shape of hospitality services taxonomy
M Khan, MA Khan
International Journal of Contemporary Hospitality Management 21 (5), 509-522, 2009
582009
Dining occasions, service failures and customer complaint behaviours: An empirical assessment
J Chang, MA Khan, CT Tsai
International Journal of Tourism Research 14 (6), 601-615, 2012
332012
A cross-national comparison of consumer perceptions of service recovery
K Lee, MA Khan, JY Ko
Journal of Travel & Tourism Marketing 24 (1), 1-16, 2008
332008
Exploring the impacts of service guarantee strategy
K Lee, MA Khan
Journal of Travel & Tourism Marketing 29 (2), 133-146, 2012
162012
Perceived importance of ICT-based feature and services on conference center selection and differences among meeting planners
S “Shawn” Lee, K Park, MA Khan
Journal of Hospitality and Tourism Technology 3 (1), 32-46, 2012
152012
Critical issues and challenges in the management of international restaurant franchises: Franchisee perspective
K Lee, MA Khan, JY Ko
Journal of Foodservice Business Research 13 (2), 85-97, 2010
62010
International Franchising
M Khan
Restaurant Franchising,, 270-271, 1999
21999
The system can't perform the operation now. Try again later.
Articles 1–8