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Venkat Yanamandram
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Year
The contribution of vacations to quality of life
S Dolnicar, V Yanamandram, K Cliff
Annals of tourism research 39 (1), 59-83, 2012
5482012
Switching barriers in business‐to‐business services: a qualitative study
V Yanamandram, L White
International journal of service industry management 17 (2), 158-192, 2006
3262006
Why customers stay: reasons and consequences of inertia in financial services
L White, V Yanamandram
Managing Service Quality: An International Journal 14 (2/3), 183-194, 2004
2252004
Quality of life and tourism: A conceptual framework and novel segmentation base
S Dolnicar, K Lazarevski, V Yanamandram
Journal of business research 66 (6), 724-729, 2013
1982013
A model of customer retention of dissatisfied business services customers
L White, V Yanamandram
Managing Service Quality: An International Journal 17 (3), 298-316, 2007
1852007
University marketing and consumer behaviour concerns: the shifting preference of university selection criteria in Indonesia
A Kusumawati, VK Yanamandram, N Perera
702010
Revisiting customer analytics capability for data-driven retailing
MA Hossain, S Akter, V Yanamandram
Journal of Retailing and Consumer Services 56, 102187, 2020
672020
Quality-of-life and travel motivations: integrating the two concepts in the Grevillea Model
S Dolnicar, K Lazarevski, V Yanamandram
Handbook of tourism and quality-of-life research: Enhancing the lives of …, 2011
672011
Does big data analytics influence frontline employees in services marketing?
S Motamarri, S Akter, V Yanamandram
Business Process Management Journal 23 (3), 623-644, 2017
632017
Why doesn't our value creation payoff: Unpacking customer analytics-driven value creation capability to sustain competitive advantage
MA Hossain, S Akter, V Yanamandram
Journal of Business Research 131, 287-296, 2021
612021
The impact of pre-existing attitude and conflict management style on customer satisfaction with service recovery
E Mazaheri, DZ Basil, V Yanamandram, Z Daroczi
Journal of Retailing and Consumer Services 18 (3), 235-245, 2011
572011
Student experiences and perceptions of team-teaching in a large undergraduate class
V Yanamandram, G Noble
Journal of University Teaching & Learning Practice 3 (1), 56-74, 2006
542006
Are inertia and calculative commitment distinct constructs? An empirical study in the financial services sector
V Yanamandram, L White
International Journal of Bank Marketing 28 (7), 569-584, 2010
512010
Frontline employee empowerment: Scale development and validation using Confirmatory Composite Analysis
S Motamarri, S Akter, V Yanamandram
International Journal of Information Management 54, 102177, 2020
502020
Editorial 17.4: Advancing Non-placement Work-integrated Learning Across the Degree
B Dean, MJ Eady, V Yanamandram
Journal of University Teaching & Learning Practice 17 (4), 1, 2020
482020
An empirical analysis of the retention of dissatisfied business services customers using structural equation modelling
V Yanamandram, L White
Australasian Marketing Journal 18 (4), 222-232, 2010
462010
Dynamic, interactive survey questions can increase survey data quality
S Dolnicar, B Grün, V Yanamandram
Journal of Travel & Tourism Marketing 30 (7), 690-699, 2013
422013
Team teaching: student reflections of its strengths and weaknesses
VK Yanamandram, GI Noble
35*2005
Exploratory and confirmatory factor analysis of the perceived switching costs model in the business services sector
VK Yanamandram, L White
342006
An institutional framework for scaffolding work-integrated learning across a degree
B Dean, V Yanamandram, MJ Eady, T Moroney, N O'Donnell, ...
Journal of University Teaching & Learning Practice 17 (4), 6, 2020
322020
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