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Dr. Dia Zeglat
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Cited by
Year
The impact of employee motivation on organizational commitment
FN Al-Madi, H Assal, F Shrafat, D Zeglat
European Journal of Business and Management 9 (15), 134-145, 2017
1762017
Intangible resources in performance measurement systems of the hotel industry
K Zigan, D Zeglat
Facilities 28 (13/14), 597-610, 2010
1202010
Intellectual Capital and Its Impact on Business Performance: Evidences from the Jordanian Hotel Industry
K Zeglat, D and Zigan
Tourism and Hospitality Research 13 (2), 88-100, 2014
119*2014
Handbook of hospitality marketing management
H Oh
Routledge, 2009
1132009
Understating the impact of employee empowerment on customer-oriented behavior
D Zeglat, M Aljaber, W Alrawabdeh
Journal of Business Studies Quarterly 6 (1), 55, 2014
732014
The impact of the E-service quality (E-SQ) of online databases on users’ behavioural intentions: a perspective of postgraduate students
D Zeglat, F Shrafat, Z Al-Smadi
International Review of Management and Marketing 6 (1), 1-10, 2016
582016
Meaningful work and organizational outcomes: The mediating role of individual work performance
D Zeglat, S Janbeik
Management Research Review 42 (7), 859-878, 2019
492019
Performance Measurements Systems: Stages of Development Leading to Success
F Zeglat, D., AlRawabdeh, W., AlMadi, F. and Shrafat
Interdisciplinary Journal Of Contemporary Research In Business 4 (7), 440-448, 2012
412012
The Importance of Trust and Security Issues in E-Commerce Adoption in the Arab World
A Alrawabdeh, W., Zeglat, D. and Alzawahreh
European Journal of Economics, Finance and Administrative Sciences 52, 172-178, 2012
382012
Impact of Job Satisfaction on Training Motivation
F Ensour, W., Zeglat, D., Shrafat
Problems and Perspectives in Management 16 (3), 337-355, 2018
312018
Approaching information system evaluation methodology and techniques: a comprehensive review
H Ababneh, F Shrafat, D Zeglat
International Journal of Business Information Systems 24 (1), 1-30, 2017
252017
Service quality and business performance
D Zeglat, Y Ekinci, A Lockwood
Handbook of hospitality marketing management, 209-236, 2009
162009
Service quality, brand loyalty, and profit growth in UK budget hotels
Y Ekinci, D Zeglat, G Whyatt
Tourism Analysis 16 (3), 259-270, 2011
142011
Towards a new model of work passion
W Ensour, D Zeglat, H Al-Maaitah
International Journal of Services and Operations Management 35 (4), 482-503, 2020
112020
An investigation of the relationship between service quality and profitability in the UK budget hotel sector
D Zeglat
University of Surrey, 2008
102008
Measuring experience economy concepts in tourism: A replication and extension
S Hosany PhD, D Zeglat PhD, K Odeh PhD
72016
Assessing the Importance of E-Service Quality Dimensions and Attributes: Perspective of Facebook’s Users
S Zeglat, D. and Tedmori
International Business Research 7 (7), In Press, 2014
62014
An investigation of the relationship between service quality and profitability in the hotel industry
D Zeglat, Y Ekinci
The Cornell Hotel and Restaurant Administration Quarterly 28, 49-57, 2005
42005
Analysis of the factors that influence adoption of information from managerial responses to negative electronic word-of-mouth
F Shrafat, D Zeglat, W Ensour, NM Sarhan
International Journal of Services and Operations Management 39 (4), 495-527, 2021
32021
Customer Company Identification and Customer Loyalty: Using the Social Exchange Theory Perspective: Customer Reciprocity as a Mediating Factor.
D Zeglat, F Shrafat
Quality-Access to Success 23 (191), 2022
12022
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