| Factors influencing customer's loyalty towards ride-hailing taxi services–A case study of Vietnam DQ Nguyen-Phuoc, DN Su, PTK Tran, DTT Le, LW Johnson Transportation Research Part A: Policy and Practice 134, 96-112, 2020 | 201 | 2020 |
| Effects of perceived safety, involvement and perceived service quality on loyalty intention among ride-sourcing passengers DN Su, DQ Nguyen-Phuoc, LW Johnson Transportation 48 (1), 369-393, 2021 | 110 | 2021 |
| Investigating the complexity of perceived service quality and perceived safety and security in building loyalty among bus passengers in Vietnam – A PLS-SEM approach DQ Nguyen-Phuoc, ATP Tran, T Van Nguyen, PT Le, DN Su Transport Policy 101, 162-173, 2021 | 90 | 2021 |
| Mode choice among university students to school in Danang, Vietnam DQ Nguyen-Phuoc, R Amoh-Gyimah, ATP Tran, CT Phan Travel Behaviour and Society 13, 1-10, 2018 | 78 | 2018 |
| Mobile phone use among car drivers and motorcycle riders: The effect of problematic mobile phone use, attitudes, beliefs and perceived risk DQ Nguyen-Phuoc, O Oviedo-Trespalacios, DN Su, C De Gruyter, ... Accident Analysis & Prevention 143, 105592, 2020 | 76 | 2020 |
| Exploring the prevalence and factors associated with self-reported traffic crashes among app-based motorcycle taxis in Vietnam DQ Nguyen-Phuoc, HA Nguyen, C De Gruyter, DN Su, VH Nguyen Transport Policy 81, 68-74, 2019 | 73 | 2019 |
| Risky behaviours associated with traffic crashes among app-based motorcycle taxi drivers in Vietnam DQ Nguyen-Phuoc, C De Gruyter, HA Nguyen, T Nguyen, DN Su Transportation Research Part F: Traffic Psychology and Behaviour 70, 249-259, 2020 | 71 | 2020 |
| Modeling consumers’ trust in mobile food delivery apps: Perspectives of technology acceptance model, mobile service quality and personalization-privacy theory DN Su, NAN Nguyen, LNT Nguyen, TT Luu, DQ Nguyen-Phuoc Journal of Hospitality Marketing & Management 31 (5), 535-569, 2022 | 69 | 2022 |
| How do public transport users adjust their travel behaviour if public transport ceases? A qualitative study DQ Nguyen-Phuoc, G Currie, C De Gruyter, W Young Transportation Research Part F: Traffic Psychology and Behaviour 54, 1-14, 2018 | 62 | 2018 |
| The effects of unhealthy lifestyle behaviours on risky riding behaviours–A study on app-based motorcycle taxi riders in Vietnam DQ Nguyen-Phuoc, O Oviedo-Trespalacios, T Nguyen, DN Su Journal of Transport & Health 16, 100666, 2020 | 59 | 2020 |
| Modelling the net traffic congestion impact of bus operations in Melbourne DQ Nguyen-Phuoc, G Currie, C De Gruyter, I Kim, W Young Transportation Research Part A: Policy and Practice 117, 1-12, 2018 | 56 | 2018 |
| Traffic congestion relief associated with public transport: state-of-the-art DQ Nguyen-Phuoc, W Young, G Currie, C De Gruyter Public Transport 12, 455–481, 2020 | 55 | 2020 |
| Turn signal use among motorcyclists and car drivers: The role of environmental characteristics, perceived risk, beliefs and lifestyle behaviours DQ Nguyen-Phuoc, C De Gruyter, O Oviedo-Trespalacios, SD Ngoc, ... Accident Analysis & Prevention 144, 105611, 2020 | 41 | 2020 |
| How does quality of mobile food delivery services influence customer loyalty? Gronroos’s service quality perspective DN Su, DQ Nguyen-Phuoc, TH Duong, MTT Dinh, TT Luu, L Johnson International Journal of Contemporary Hospitality Management 34 (11), 4178-4205, 2022 | 39 | 2022 |
| Exploring the impact of public transport strikes on travel behavior and traffic congestion DQ Nguyen-Phuoc, G Currie, C De Gruyter, W Young International Journal of Sustainable Transportation 12 (8), 613-623, 2018 | 39 | 2018 |
| How does perceived risk affect passenger satisfaction and loyalty towards ride-sourcing services? DQ Nguyen-Phuoc, O Oviedo-Trespalacios, NS Vo, PT Le, T Van Nguyen Transportation Research Part D: Transport and Environment 97, 102921, 2021 | 38 | 2021 |
| The formation of passenger loyalty: Differences between ride-hailing and traditional taxi services DQ Nguyen-Phuoc, PTK Tran, DN Su, O Oviedo-Trespalacios, ... Travel Behaviour and Society 24, 218-230, 2021 | 37 | 2021 |
| Behavior towards shopping at retailers practicing sustainable grocery packaging: The influences of intra-personal and retailer-based contextual factors DN Su, TH Duong, MTT Dinh, DQ Nguyen-Phuoc, LW Johnson Journal of Cleaner Production 279, 123683, 2020 | 37 | 2020 |
| What makes passengers continue using and talking positively about ride-hailing services? The role of the booking app and post-booking service quality DQ Nguyen-Phuoc, NS Vo, DN Su, VH Nguyen, O Oviedo-Trespalacios Transportation Research Part A: Policy and Practice 150, 367-384, 2021 | 36 | 2021 |
| Transit user reactions to major service withdrawal–a behavioural study DQ Nguyen-Phuoc, G Currie, C De Gruyter, W Young Transport Policy 64, 29-37, 2018 | 34 | 2018 |
Ngoc Diep SuHolmesglen InstituteVerified email at holmesglen.edu.au
