| Investigating an innovative service with hospitality robots CM Kuo, LC Chen, CY Tseng International Journal of Contemporary Hospitality Management 29 (5), 1305-1321, 2017 | 379 | 2017 |
| Rural tourism: Marketing strategies for the bed and breakfast industry in Taiwan LC Chen, SP Lin, CM Kuo International Journal of Hospitality Management 32, 278-286, 2013 | 169 | 2013 |
| The importance of hotel employee service attitude and the satisfaction of international tourists CM Kuo The Service Industries Journal 27 (8), 1073-1085, 2007 | 101 | 2007 |
| The managerial implications of an analysis of tourist profiles and international hotel employee service attitude CM Kuo International Journal of Hospitality Management 28 (3), 302-309, 2009 | 92 | 2009 |
| Integration of the Kano and QFD model in health food development: using black beans as examples CM Kuo, SH Yuo, CY Lu Quality & Quantity 48, 225-242, 2014 | 47 | 2014 |
| Factorial validation of hospitality service attitude CM Kuo, LC Chen, CY Lu International Journal of Hospitality Management 31 (3), 944-951, 2012 | 47 | 2012 |
| Exploring the relationship between hotel-based service attribute importance and customer satisfaction at international conferences in Taiwan CM Kuo, LC Chen, SY Lin Journal of Convention & Event Tourism 11 (4), 293-313, 2010 | 46 | 2010 |
| Implementing city hotel service quality enhancements: Integration of Kano and QFD analytical models CM Kuo, HT Chen, E Boger Journal of Hospitality Marketing & Management 25 (6), 748-770, 2016 | 45 | 2016 |
| SMART SWOT Strategic Planning Analysis: For Service Robot Utilization in the Hospitality Industry. CM Kuo, GS Huang, CY Tseng, EP Boger Consortium Journal of Hospitality & Tourism 20 (2), 2016 | 22 | 2016 |
| Developing a smart system with Industry 4.0 for customer dissatisfaction CM Kuo, WY Chen, CY Tseng, CT Kao Industrial Management & Data Systems 121 (6), 1353-1374, 2021 | 20 | 2021 |
| Is it all about religious faith? Exploring the value of contemporary pilgrimage among senior travelers CM Kuo, LH Chen, CH Liu Asia Pacific journal of tourism research 24 (5), 379-392, 2019 | 18 | 2019 |
| The dimensions of international hotel employee service attitude and their managerial implications CM Kuo The service industries journal 29 (9), 1199-1214, 2009 | 18 | 2009 |
| Choosing between exiting or innovative solutions for bed and breakfasts CMM Kuo, CY Tseng, LC Chen International Journal of Hospitality Management 73, 12-19, 2018 | 17 | 2018 |
| Constructing the index of professional competencies of college students in the hotel management department in Taiwan CM Kuo Instruction Design in Hospitality: Teachers and Practitioners, 11, 2022 | 10 | 2022 |
| Island ecological tourism: Constructing indicators of the tourist service system in the penghu national scenic area CY Hsiao, CM Kuo, CL Tuan Frontiers in Ecology and Evolution 9, 708344, 2021 | 9 | 2021 |
| An Application of the Modified SMART‐SWOT Method in Casino Institution—A Case of Penghu Archipelago, Taiwan CM Kuo Journal of Quality Assurance in Hospitality & Tourism 9 (4), 337-346, 2008 | 5 | 2008 |
| Use of multimedia to enhance service quality in hospitality education CM Kuo Journal of Quality Assurance in Hospitality & Tourism 14 (2), 163-184, 2013 | 3 | 2013 |
| Human resource management practices and career commitment of interns: An evidence in the hotel industry LC Chen, SP Lin, CM Kuo Journal of Tourism and Travel Research 6 (2), 41-54, 2011 | 3 | 2011 |
| The Impact of Crisis Events and Recovery Strategies on International Hotels. CM Kuo, YC Liou, EP Boger Consortium Journal of Hospitality & Tourism 21 (1), 2017 | 2 | 2017 |
| A study of locational requirements for casino startup SH Tsaur, CM Kuo, CF Lo 觀光研究學報 5 (2), 90-100, 2000 | 2 | 2000 |
Shu-Yuan LinIdaho State UniversityVerified email at isu.edu
