Ingo O. Karpen
TitleCited byYear
Linking service-dominant logic and strategic business practice: A conceptual model of a service-dominant orientation
IO Karpen, LL Bove, BA Lukas
Journal of Service Research 15 (1), 21-38, 2012
3042012
Consumer ethnocentrism and willingness to buy: Analyzing the role of three demographic consumer characteristics
A Josiassen, AG Assaf, IO Karpen
International Marketing Review 28 (6), 627-646, 2011
1582011
Service-dominant orientation: measurement and impact on performance outcomes
IO Karpen, LL Bove, BA Lukas, MJ Zyphur
Journal of Retailing 91 (1), 89-108, 2015
1222015
The evolution and prospects of service-dominant logic: An investigation of past, present, and future research
R Wilden, MA Akaka, IO Karpen, J Hohberger
Journal of Service Research, 2017
562017
Reputation in higher education: A fuzzy set analysis of resource configurations
C Plewa, J Ho, J Conduit, IO Karpen
Journal of Business Research 69 (8), 3087-3095, 2016
502016
The role of embeddedness for resource integration: Complementing SD logic research through a social capital perspective
G Laud, IO Karpen, R Mulye, K Rahman
Marketing Theory 15 (4), 509-543, 2015
492015
Epilogue to the special issue and reflections on the future of engagement research
LD Hollebeek, J Conduit, J Sweeney, G Soutar, IO Karpen, W Jarvis, ...
Journal of Marketing Management 32 (5-6), 586-594, 2016
472016
A multilevel consideration of service design conditions: towards a portfolio of organisational capabilities, interactive practices and individual abilities
IO Karpen, G Gemser, G Calabretta
Journal of Service Theory and Practice 27 (2), 384-407, 2017
402017
Value co-creation behaviour–role of embeddedness and outcome considerations
G Laud, IO Karpen
Journal of Service Theory and Practice 27 (4), 778-807, 2017
252017
Strategic design: Eight essential practices every strategic designer must master
G Calabretta, G Gemser, IO Karpen
BIS Publishers, Amsterdam, The Netherlands, 2016
212016
Brand meaning cocreation: toward a conceptualization and research implications
KD Tierney, IO Karpen, K Westberg
Journal of Service Theory and Practice 26 (6), 911-932, 2016
192016
Usage center–value cocreation in multi-actor usage processes
M Kleinaltenkamp, C Plewa, S Gudergan, IO Karpen, T Chen
Journal of Service Theory and Practice 27 (4), 721-737, 2017
182017
Customer-to-customer interactions and word of mouth: conceptual extensions and empirical investigations
K Rahman, IO Karpen, M Reid, U Yuksel
Journal of Strategic Marketing 23 (4), 287-304, 2015
122015
Collective engagement in organizational settings
M Kleinaltenkamp, IO Karpen, C Plewa, E Jaakkola, J Conduit
Industrial Marketing Management, 2019
112019
Loyalty or liability: Resolving the consumer fanaticism paradox
E Chung, F Farrelly, MB Beverland, IO Karpen
Marketing Theory 18 (1), 3-30, 2018
112018
Student Engagement: A Multiple Layer Phenomenon
J Conduit, IO Karpen, F Farrelly
Making a Difference Through Marketing, 229-245, 2016
92016
Tourism ethnocentrism and its effects on tourist and resident behavior
F Kock, A Josiassen, AG Assaf, I Karpen, F Farrelly
Journal of Travel Research 58 (3), 427-439, 2019
82019
Coordinating Resource Integration and Value Cocreation through Institutional Arrangements: A Phenomenological Perspective
IO Karpen, M Kleinaltenkamp
The SAGE Handbook of Service-Dominant Logic, 284-298, 2018
72018
Design, consumption and marketing: outcomes, process, philosophy and future directions
MB Beverland, G Gemser, IO Karpen
Journal of Marketing Management 33 (3-4), 159-172, 2017
52017
Lasting design impact through capacity building
IO Karpen, O van der Veen, Y Akama
Strategic design: Eight essential practices every strategic designer must master, 2016
22016
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Articles 1–20